Return Policy

 

All return or exchange requests must be submitted to sales@americanblingcare.com.  Please include the following information:
1.  Web order number, purchase order number or invoice number
2.  If there is no order or invoice number available please submit an image of proof of purchase
3.  Include an image of the item that is to be returned, if the item is damaged or defective please include a detailed image of the items flaw as well
4.  Preferred resolution.  Example:
  • Please issue a credit to my Montana West account for use on future purchase
  • Please replace item with identical item or most similar item
  • Please issue a refund by original means of payment
  • Please issue partial credit to my Montana West account for future purchase
Allow five business days to complete all return and exchange claims in addition to three business days to process a received return package.  Please be aware that Montana West cannot issue a refund for any shipping fees incurred on customers behalf.  All return shipments must be coordinated with customer service prior to shipment. Any return package to Montana West that has not been coordinated prior to shipment will be refused at delivery.  Please be sure to use an insured and traceable shipping method to return any package to Montana West at senders expense, Montana West is not responsible for any packages that are lost or stolen in transit. Lack of response on a returns claim query will be abandoned and voided after 30 calendar days.  For the consideration of our return processing department we ask that each claim be submitted separately.  
 
Mail all return packages to:
 
American Bling Care Return Department
11536 Harry Hines Blvd, Suite #105
Dallas, Texas 75229