FAQs

Two women holding western style leather wallets

 

What payment methods can I use?

Montana West World accepts the following credit cards: American Express, Visa, MasterCard, and Discover.


Can I change my order after I place it?

Once an order is placed on Montana West World, you cannot make changes. If you are not satisfied with your order, please refer to our Returns and Exchanges Policy.


What if I am not happy with my selection?

Returns and exchanges must be made within the guidelines of our Return Policy. For more information click here.

Will my order be taxed?

Sales tax is calculated based on the laws of the state to which you are shipping your order. Typically, sales tax displayed during checkout is estimated until the order has shipped.


When will my order be processed?

Orders received at our fulfillment center before 12:00 PM central time will ship that same day. Orders received after 12:00 PM central time will ship the next business day.


Can I see a record of my orders at Montana West World?

You must be a registered account holder on Montana West World to access your order history. Order history displayed on your online account includes online purchases made after establishing an account.

Where is Montana West Wholesale?

Montana West World is the official Montana West Online Retailer. If you are interested in wholesale, or are a returning wholesale customer please follow the link here to access the Montana West Wholesale site.

Last updated: April 18, 2018.